Sökning: "Qualitative metrics"

Visar resultat 26 - 30 av 168 uppsatser innehållade orden Qualitative metrics.

  1. 26. Prestationsmätning inom privat primärvård : En kvalitativ studie om hur prestationer mäts och utvärderas av privata vårdcentraler

    Magister-uppsats, Linnéuniversitetet/Institutionen för management (MAN)

    Författare :Linn Nylander; Adam Stolina; [2023]
    Nyckelord :Performance measurement; Primary care; Private health care providers; Region; Financial and Non-financial information; Quality; Administration; Prestationsmätning; Primärvård; Privata vårdcentraler; Region; Finansiell och Icke-finansiell information; Kvalitet; Administration;

    Sammanfattning : Bakgrund: År 2010 infördes det fria vårdvalet i Sverige och därmed har även privata aktörer rätt att etablera sig som vårdgivare samt har också patienten rätt att själv välja mellan olika vårdgivare inom primärvården. Det övergripande målet inom primär- vården är att erbjuda vård på lika villkor för hela befolkningen och på så vis uppnå en god folkhälsa. LÄS MER

  3. 27. Contextualizing Customer Feedback: A Research-through-Design Approach - Alternative Approaches and Dialogical Engagement in Survey Design

    Master-uppsats, Uppsala universitet/Människa-datorinteraktion

    Författare :Rasmus Svensson; [2023]
    Nyckelord :Human-Computer Interaction; Research-through-Design RtD ; Digital Service Design; Enterprise Resource Planning ERP systems; Invoicing; Customer Experience CX ; Customer Satisfaction CS ; Contextualization; Dialogical Approach; Customer Journey; Survey design; Questionnaire design; Net Promoter Score NPS ; Customer Satisfaction Score CSAT ; Customer Effort Score CES ; Chatbot; Virtual Agent; Customer Support Agent; Design Guidelines; Double Diamond; User Experience UX ; User Interface UI ; Interaction Design ID ;

    Sammanfattning : Providing context behind customer feedback remains a challenge for company’s who rely on approaching Customer Experience (CX) through standardized Customer Satisfaction (CS) metrics like Net Promoter Score (NPS), Customer Satisfaction Score (CSAT), and Customer Effort Score (CES). Practical guidelines for monitoring CS throughout the customer journey are limited, creating a gap in academic research. LÄS MER

  4. 28. Topical Classification of Images in Wikipedia : Development of topical classification models followed by a study of the visual content of Wikipedia

    Master-uppsats, Linköpings universitet/Datorseende

    Författare :Matheus Vieira Bernat; [2023]
    Nyckelord :Wikipedia; Multilabel classification; Deep learning;

    Sammanfattning : With over 53 million articles and 11 million images, Wikipedia is the greatest encyclopedia in history. The number of users is equally significant, with daily views surpassing 1 billion. Such an enormous system needs automation of tasks to make it possible for the volunteers to maintain. LÄS MER

  5. 29. The role of regression testing metrics in software quality: A thematic analysis : A case study with Nasdaq Technology AB

    Master-uppsats, KTH/Skolan för elektroteknik och datavetenskap (EECS)

    Författare :Gabriel Acar; [2023]
    Nyckelord :Software testing; Regression testing; Testing metrics; Test reliability; credibility; Test maintenance; Test performance; Defect management Metric prioritization; Mjukvarutestning; Regressionstestning; Testmätvärden; test tillförlitlighet; test underhåll; test prestanda; Mätvärdes prioritering;

    Sammanfattning : This thesis presents an in-depth exploration of regression testing metrics and their relationship with software quality, based on a qualitative case study within a global technology organization. By applying a thematic analysis to empirical data collected through interviews and a survey with the organisations Quality and Assurance team, this study identifies three primary themes: foundation of credibility, organic test maintenance, and defect management. LÄS MER

  7. 30. The Magic of The Metrics: Multiple case studies on the utilization of business performance metrics in channel integration development and implementation

    D-uppsats, Handelshögskolan i Stockholm/Institutionen för företagande och ledning

    Författare :Putri Senvia Kusumawardani; Xingyue Liao; [2023]
    Nyckelord :Channel Integration; Business Performance Metrics; Intra-organizational Collaboration; Multi-channel Retailing; Omni-channel Retailing;

    Sammanfattning : Nowadays, retailers, especially in the FMCG sector, are applying multi- and omni- channel retailing to satisfy customers' dynamic needs, which requires them to address channel integration (CI) 's organizational challenges. The literature identifies a strong linkage between business performance metrics (BPM) and CI organizational challenges. LÄS MER