Sökning: "new service"

Visar resultat 1 - 5 av 4023 uppsatser innehållade orden new service.

  1. 1. Strategic Synergies in the Skies : The Role of Resource Sharing in Aviation Alliances

    Kandidat-uppsats, Uppsala universitet/Företagsekonomiska institutionen

    Författare :Jacob Sonnesjö Nyqvist; Kevin Woodward; [2024]
    Nyckelord :Strategic alliances; resource sharing; resource-based view RBV ; aviation alliances; business networks.;

    Sammanfattning : This thesis investigates strategic alliances in the aviation industry, focusing on resource sharing, using Scandinavian Airlines (SAS) within Star Alliance and SkyTeam as case studies. It examines the operational and competitive benefits of these collaborations through qualitative research, including interviews with executives and experts. LÄS MER

  3. 2. Ett digitalt ekonomiskt bistånd - De ”nya arbetssätten”

    Kandidat-uppsats, Malmö universitet/Fakulteten för hälsa och samhälle (HS)

    Författare :Amina Alloune; Yasmin Aghajan; [2024]
    Nyckelord :digital; digitalization; financial support; financial aid; social work; welfare;

    Sammanfattning : The purpose of this thesis is to highlight the experiences of social workers regarding the ongoing impact of digitalization on the administration of economic assistance within social services. The literature presented discusses how digitalization influences social workers and clients in the current workplace. LÄS MER

  4. 3. “Russian oppositional journalism is not an institution; it is a partisan movement” : Reconfigured professional identities among Russophone exile journalists in the Baltic States

    Master-uppsats, Uppsala universitet/Institutet för Rysslands- och Eurasienstudier

    Författare :Jana Paegle; [2024]
    Nyckelord :Exile journalism; professional identity; opposition; diaspora; Baltic states; Russia; resilience theory; Exiljournalistik; professionell identitet; opposition; diaspora; Baltikum; Ryssland; resiliensteori;

    Sammanfattning : Since Russia’s full-scale invasion of Ukraine, repressive legislative changes and tightened war-censorship prompted a new wave of media professionals leaving the Federation. This study explores how Russian journalists resettling in the Baltic states articulate their professional identity and view the Russian versus Baltic governments’ attitudes while adapting abroad. LÄS MER

  5. 4. ”Är det detta du menar? – Nej, det är det verkligen inte!” En analys av konsumenters missnöje vid möten med chatbots i kundtjänst

    Kandidat-uppsats, Lunds universitet/Företagsekonomiska institutionen

    Författare :Annie Bolmgren; Emma Axelsson; Julia Krusell; [2024]
    Nyckelord :Keywords: Chatbots; customer service; service quality; dissatisfaction; frustration; Technology and Engineering; Business and Economics;

    Sammanfattning : Chatbots are increasingly being adapted as substitutes to humans in customer service. As the level of adoption increases, it becomes more important to understand the phenomenon of robots replacing humans – a new chapter in the rising digital world. LÄS MER

  7. 5. Competition of Interest: Rebel Group Rivalry in Intrastate Conflict : A Qualitative Study of Colombia and Algeria 1994-1999

    Kandidat-uppsats, Uppsala universitet/Institutionen för freds- och konfliktforskning

    Författare :Vilhelm Hayen; [2024]
    Nyckelord :Rebel governance; Inclusive service provision; rebel; rebels; Algeria; Colombia; ELN; GIA; civil war; Colombian conflict; Algerian civil war; 1990s;

    Sammanfattning : Although a relatively new research field, many quantitative studies have over the past decade been undertaken examining rebel governance as an insurgent practice in intrastate conflicts around the globe. Nevertheless, gaps persist in the understanding of how common aspects of rebel governance, such as inclusive service provision, affect competing non-state actors in multi-rebel group conflict landscapes. LÄS MER