Kulturanalys av mättekniskt företag : Hur medarbetarnas kultur förhåller sig till de formella och uttalade värdena

Sammanfattning: This study aims to examine the consistency between ascribed values and the prevailing culture in a company. The theoretical framework for the work consists of theories and concepts taken from offensive quality development and organizational culture. The understanding of organizational culture has been of the utmost importance to be able to analyze the employees' perceptions of the prevailing culture. For improvement measures to be sustainable, a deep understanding of the business's culture is needed. A cultural analysis was used with the associated letter method where the employees' perceptions were obtained through the letter responses. The letters have been analyzed using a cultural analysis model created by Gunnar Berg. The survey compared the company's attributed values with the current culture. Initially, the company's management believed a certain discrepancy existed between the ascribed values and the prevailing culture. By extracting different themes from the employees' letter responses and analyzing them with the help of the theoretical aspects, a certain discrepancy but even greater congruity between the formal values and the prevailing culture in the company was identified. Several areas for improvement were also suggested by the employees in the letter replies, which the management of the company is recommended to take advantage of. In conclusion, an implementation proposal is presented for the company on how they can use the results from this study to further increase consistency between the culture and the formal values.