Sökning: "Customer satisfaction and Shopping experience"

Visar resultat 1 - 5 av 35 uppsatser innehållade orden Customer satisfaction and Shopping experience.

1. 1. Context-Aware Fashion Recommender Systems to Provide Intent-based Recommendations to Customers

   Master-uppsats, Stockholms universitet/Institutionen för data- och systemvetenskap

   Författare :Edda Waciira; Marah Thomas; [2023]
   Nyckelord :e-commerce; Fashion Recommendation Systems; Machine Learning; Recommendation Systems;

   Sammanfattning : In recent years, Recommendation Systems have revolutionized how social media and ecommerce are used. Fashion Recommendation Systems have made it easier for customers to do shopping, by recommending items to them based on various factors, such as their previous orders, and their similarities to other users. LÄS MER

3. 2. Leveransalternativ inom E-handel : Vilka faktorer påverkar konsumenters val av leveransalternativ vid onlinehandel i Sverige?

   Kandidat-uppsats, Malmö universitet/Institutionen för Urbana Studier (US)

   Författare :Kai Kouweik; Jaouad Mrika; [2023]
   Nyckelord :Last mile; e-commerce; home delivery; Buy-Online-Pickup-in-Store; self-collection services; Sista milen; e-handel; hemleverans; hämtning i butik; utlämningsställen;

   Sammanfattning : In recent years, the requirements for last mile deliveries have increased and therefore it has become important for e-commerce companies to offer their customers different delivery methods to meet their requirements. Because of these increasing demands and requirements, suppliers are given stronger reasons to evolve their delivery methods to achieve a balance between customer satisfaction and efficiency. LÄS MER

4. 3. Spotlight on the factors impacting customer satisfaction in offline shopping : A quantitative study

   Kandidat-uppsats, Linnéuniversitetet/Institutionen för marknadsföring och turismvetenskap (MTS)

   Författare :Isabel Burch; Bofei Lu; Yihui Ren; [2023]
   Nyckelord :Offline Shopping; Customer Perceived Value; Customer Expectations; Touch Experience; Customer Satisfaction;

   Sammanfattning : Background: Customers find great psychological satisfaction and pleasure when shopping. Customer satisfaction is crucial for a business's success, and increasing it will strengthenfinancial performance and competitiveness. LÄS MER

5. 4. Inclusiveness of autistic consumers in E-commerce : An exploratory study on the inclusiveness for consumers on Autism Spectrum Disorder

   Kandidat-uppsats, Mälardalens universitet/Akademin för ekonomi, samhälle och teknik

   Författare :Anwaar Naser; Laura Trandafir; Asterios Varsamidis; [2023]
   Nyckelord :Autism; ASD; niche; consumer; inclusiveness; e-commerce; website design;

   Sammanfattning : Date:2023-05-31Level: Bachelor thesis in Business Administration, 15 cr Institution: School of Business, Society, and Engineering, Mälardalen University Authors: Anwaar Naser, Laura Maria Trandafir and, Asterios Mastorokostas Varsamidis Title: Inclusiveness of autistic consumers in the E-commerce Supervisor: Stylianos Papaioannou Keywords: Autism, ASD, niche, consumer, inclusiveness, e-commerce, website design. Research question: How is the inclusivity of ASD consumers addressed in online shopping? Purpose: The purpose of this thesis is to analyse the online shopping experience of consumers with autism to identify opportunities for e-commerce businesses to create more inclusive websites. LÄS MER

7. 5. Augmented Reality in Video Commerce : Affordances and Limitations of Virtual Try-On Technology For Luxury Beauty Consumption.

   Master-uppsats, KTH/Skolan för elektroteknik och datavetenskap (EECS)

   Författare :Amel Vendela Björkbom; [2023]
   Nyckelord :Virtual Try-On; Augmented Reality; Luxury Retail; Beauty sector; Video Commerce; Online shopping; Customer service; Luxury service; Lyxkonsumtion; Kosmetik; E-Handel; Kundervice; Virtuell Teknik;

   Sammanfattning : Providing personalized and exclusive services to customers has traditionally relied on in-person interactions between employees and customers. This paper explores video commerce supported by virtual try-On (VTO) technology for personalized and exclusive shopping experiences in the digital environment. LÄS MER