Sökning: "Thesis on customer satisfaction"
Visar resultat 1 - 5 av 417 uppsatser innehållade orden Thesis on customer satisfaction.
1. Designing a reactive feedback feature for end-users in web-based media software
Uppsats för yrkesexamina på avancerad nivå, Umeå universitet/Institutionen för tillämpad fysik och elektronikSammanfattning : Customer feedback is essential for improving a company's products or services and increasing customer satisfaction. Despite its value, user involvement faces many challenges, such as low user motivation and feedback with missing context information. LÄS MER
2. Digitaliseringens påverkan på kundrelationer: En jämförande studie mellan banken och dess kunders perspektiv.
Kandidat-uppsats, Linköpings universitet/FöretagsekonomiSammanfattning : Digitaliseringsfenomenet har inneburit ett ändrat kundbeteende gällande hur kunder numera väljer att hushålla och förvalta sin ekonomi. I och med det ändrade kundbeteendet väljer banker att distribuera många av deras finansiella tjänster digitalt. LÄS MER
3. Energy in the Transportation System - A comparison of charging infrastructure scenarios
Uppsats för yrkesexamina på avancerad nivå, Lunds universitet/Industriell elektroteknik och automationSammanfattning : A functioning charging infrastructure is crucial for achieving full-scale national electrification within the transport sector. The system is likely to consist of different charging technologies, all with the main objective of providing efficient energy replenishment services. LÄS MER
4. Realizing and Satisfying Informational Requirements throughout the Customer Journey: A Case Study on the Industrial Manufacturing Industry
Magister-uppsats, Högskolan i Gävle/FöretagsekonomiSammanfattning : This thesis examines the informational requirements of customers throughout the customer journey within the industry for industrial facilitating goods and explores how to manage data to meet these requirements. The research adopts a qualitative research design with a case study approach, using semi-structured interviews supplemented with secondary survey data. LÄS MER
5. The sudden rise of neobanks and the threat it poses upon the traditional banking system.
Kandidat-uppsats, Jönköping University/Internationella HandelshögskolanSammanfattning : The aim of this paper is to investigate the emergence of neobanks in the financial services industry, and whether they pose a threat to traditional banks. To successfully answer this, gaps in previous research and studies were examined to generate three research questions. LÄS MER