Sökning: "customer satisfaction"

Visar resultat 1 - 5 av 762 uppsatser innehållade orden customer satisfaction.

  1. 1. Retailing in the digital age : A cross-sectional survey of employees' attitudes toward digitalization

    Kandidat-uppsats, Umeå universitet/Företagsekonomi; Umeå universitet/Företagsekonomi

    Författare :Linnea Pernebrink; Adam El Azab; [2019]
    Nyckelord :Digitalization; retail employees; attitudes; e-commerce; self-service systems;

    Sammanfattning : Digitalization is changing the world, and the retail industry is no exception. The new technologies are affecting retail in multiple ways to increase sales and customer satisfaction. This change is being observed in the physical stores as well as new online markets. LÄS MER

  2. 2. Teacher-rector gender match effects in Swedish private schools

    D-uppsats, Handelshögskolan i Stockholm/Institutionen för nationalekonomi

    Författare :Maelle Saulnier; [2019]
    Nyckelord :Manager-employee relationship; Gender differences; Gender bias; Private schools;

    Sammanfattning : A growing body of economic research incorporates insights from social psychology into standard economic analysis to study how group membership and social context affect economic agents. My paper fits into this literature by investigating gender similarity effects in the manager-employee relationship within the context of Swedish private schools. LÄS MER

  3. 3. How do literature and start-up companies think about the decision making process regarding product architecture and product variety in early design phase? - A case study

    Master-uppsats, Göteborgs universitet/Graduate School

    Författare :Alexandra Zou; [2018-08-02]
    Nyckelord :product architecture; product variety; decision; start-up;

    Sammanfattning : MSc in Innovation and Industrial Management.... LÄS MER

  4. 4. How does local adaptation affect the internationalization performance? A multiple case study of the local adaptation efforts and internationalization performance of six Swedish e-retailers

    Master-uppsats, Göteborgs universitet/Graduate School

    Författare :Aishatou Fatima Moore; Loviisa Vaaheranta; [2018-07-03]
    Nyckelord :e-commerce; e-retailer; internationalization; internationalization performance; local adaptation; Desenio; Eleven; Fritidsfabriken; Junkyard; Miss Mary of Sweden; Northern Spirit;

    Sammanfattning : MSc in International Business and Trade.... LÄS MER

  5. 5. Investigation about the Lead Time Variability at Warehouse A Case Study of the Central Warehouse of Company Y

    Master-uppsats, Göteborgs universitet/Graduate School

    Författare :Abudushalamu Abudurexiti; Mijanur Rahman; [2018-07-02]
    Nyckelord :Aftermarket Supply Chain; Lead Time Variability; Warehouse Management;

    Sammanfattning : MSc in Logistics and Transport Management.... LÄS MER