Sökning: "service-provider"

Visar resultat 1 - 5 av 364 uppsatser innehållade ordet service-provider.

  1. 1. Service Adoption in The Agricultural Sector - A case study about the role of product-service offerings for Swedish cattle farmers

    Master-uppsats, Göteborgs universitet/Graduate School

    Författare :Emma Larsson; John Larsson; [2023-07-19]
    Nyckelord :Agriculture; Cattle farmers; Business model change; Digital servitization; Product-service-software systems; Product-service adoption; Value co-creation; Servitization;

    Sammanfattning : Even in traditional sectors such as the agricultural sector, digitalization has significantly impacted operations. Because of the sector’s fundamental role in society, understanding this digital evolvement to support further development is of essence on a grand societal level. LÄS MER

  3. 2. Mer oaktsam än grovt oaktsam? Om begreppet särskilt klandervärt vid obehöriga transaktioner enligt betaltjänstlagen

    Kandidat-uppsats, Lunds universitet/Juridiska institutionen; Lunds universitet/Juridiska fakulteten

    Författare :Daniel Broman; [2023]
    Nyckelord :civilrätt; bankrätt; särskilt klandervärt; grov oaktsamhet; betaltjänstlagen; Law and Political Science;

    Sammanfattning : The Swedish Payment Services Act regulates the division of responsibility between the payment service provider and the consumer in case of fraud that has resulted in an unauthorized transaction. The paper examines the two most important degrees of negligence, which are found in the 5 a chapter, section 3 of the act, and compares them. LÄS MER

  4. 3. From Data to Decisions: Decisive Factors Influencing Swedish IT SMEs Adoption of Business Intelligence Systems

    Master-uppsats, Uppsala universitet/Institutionen för informatik och media; Uppsala universitet/Företagsekonomiska institutionen

    Författare :Shayan Nilfouroushan; Tarik Almohtasib; [2023]
    Nyckelord :SME; Adoption; Business Intelligence BI ; Business Intelligence Systems BIS ; Decision-making; Perceived usefulness PU ; Perceived Ease of Use PEU ; Technology Acceptance Model TAM ; The Technology Organisation Environment Framework TOEF ;

    Sammanfattning : Research Question: Which are the decisive factors that impact the adoption of business intelligence systems (BIS) among IT SMEs in Sweden? Purpose: This paper aims to examine Swedish SMEs and understand which decisive factors have an impact on the decision makers and their adoption of BIS. This study aims to study SMEs that have already adopted BIS. LÄS MER

  5. 4. SDL, qualitative research on service chatbots’ co-destruction impact on consumer ecosystem.

    Kandidat-uppsats, Jönköping University/IHH, Företagsekonomi

    Författare :Daniele Galizzi; Dilyan Valentinov Peshev; [2023]
    Nyckelord :Chatbots; AI; Value Co-Creation; Value Co-Destruction; Service Ecosystem; Customer Service;

    Sammanfattning : This study is rooted in the Service Dominant Logic (SDL) theory and explores the phenomenon of value co-destruction, the context being chatbot-mediated customer service, with a focusing on chatbots affiliation with value-co-destruction and on the impacts outsideof the dyadic relationship between the service provider and receiver, described as the broader consumer ecosystem. It is evident that the relationship between businesses and consumers is being revolutionized through the implementation of chatbots, claiming benefits such as improved operational efficiency, and non-time specific service. LÄS MER

  7. 5. Service quality in telemedicine : A service evaluation of Europe's largest digital healthcare provider

    Kandidat-uppsats, Luleå tekniska universitet/Institutionen för ekonomi, teknik, konst och samhälle

    Författare :Joseph Harb; [2023]
    Nyckelord :Service quality; Consumer satisfaction; Telemedicine; KRY; SERVQUAL;

    Sammanfattning : Purpose - This thesis strives to conduct a service quality evaluation of the telemedicine provider KRY to find out what factors in telemedicine service are influencing the performance the most. The research uses KRY as a reference point to find the factors in said service provider but also to help the entire industry of digital healthcare. LÄS MER