Sökning: "customer support service"
Visar resultat 1 - 5 av 321 uppsatser innehållade orden customer support service.
1. Predicting Navigational Patterns in Web Applications using Machine Learning Techniques
Uppsats för yrkesexamina på avancerad nivå, Lunds universitet/Institutionen för reglerteknikSammanfattning : In large corporations, customer support is a costly service, and an area of constant optimization. Solutions to increase efficiency and decrease bottlenecks are constantly needed. LÄS MER
2. Service till nya generationens kunder : Hur kan dagens kundservice utvecklas för att möta kommande generationers förväntningar?
Kandidat-uppsats, Högskolan i Gävle/Industriell ekonomiSammanfattning : This study aims to investigate the expectations and preferences customers within Generation Z have for service, as well as identify gaps between the expected and actual service. The study will further focus on future challenges for companies regarding service, when Generation Z becomes an increasingly large part of the customer base. LÄS MER
3. Evaluating the potential of circular food waste management : A focus on insect feed utilization
Master-uppsats, KTH/Hållbar utveckling, miljövetenskap och teknikSammanfattning : Approximately a third of all food produced globally is thrown away, causing both unnecessary environmental impact and unnecessary costs for producers and consumers. Food waste occurs in all steps in the supply chain, from primary production to retail stores, restaurants, and households. LÄS MER
4. The use of retail self checkout systems and its influence on the experiences of the Swedish shopper
Kandidat-uppsats, Malmö universitet/Institutionen för datavetenskap och medieteknik (DVMT)Sammanfattning : Traditional retail with personal service is becoming scarce. The personal interaction is replaced with self service alternatives, and the consumer is now seen as a co-service producer. LÄS MER
5. Quality from the perspective of the internal customer : Internal service experience in a manufacturing industry company
Magister-uppsats, Mittuniversitetet/Institutionen för kommunikation, kvalitetsteknik och informationssystem (2023-)Sammanfattning : För att förbättra servicekvaliteten är kartläggning och mätning av kundupplevelse en viktig del av förbättringsarbetet. Detta är mestadels studerat ur den externa kundens perspektiv, och inte lika ofta ur den interna kundens. LÄS MER