Sökning: "Forgiveness Strategies"

Hittade 4 uppsatser innehållade orden Forgiveness Strategies.

  1. 1. The YouTube Apology

    Master-uppsats, Malmö universitet/Fakulteten för kultur och samhälle (KS)

    Författare :Gabriella Karlsson; [2020]
    Nyckelord :YouTube; Emotional Labour; Image Repair; Apology; Celebrity;

    Sammanfattning : The apology video has become a genre of its own on YouTube. Easily recognizable, the particular ways that YouTube creators address controversy on the platform have been subject to extensive parody and media coverage as they rack up drama-fueled views. LÄS MER

  3. 2. Queer Gud i traditionell gudstjänst

    Magister-uppsats, Lunds universitet/Tros- och livsåskådningsvetenskap

    Författare :Emma Jesperson; [2018]
    Nyckelord :Treenighet; queerteologi; Svenska kyrkan; liturgi; sexualitet; genus; kyrkohandbok; Philosophy and Religion;

    Sammanfattning : The aim of this thesis is to contribute to the theological discussion of heteronormative structures in the Church of Sweden. Specifically, the purpose is to examine how the Trinity is described in the High Mass in the proposal for the Book of Worship of the Church of Sweden, from a queer theological perspective. LÄS MER

  4. 3. Bungle in the jungle : H&Ms kriskommunikation under tröjskandalen i januari 2018

    Kandidat-uppsats, Umeå universitet/Institutionen för kultur- och medievetenskaper

    Författare :Filip Haraldsson; Jacob Gabrielsson; [2018]
    Nyckelord :communication; hm; h m; crisis; crisis communication; image repair theory; situational crisis communication theory; kommunikation; hm; h m; kris; kriskommunikation; image repair-teori; SCCT;

    Sammanfattning : In early January 2018, the clothing company H&M released a new collection for children. One of the sweaters in the collection was printed with the text "Coolest monkey in the jungle". The shirt was worn by a dark-skinned child and H&M was accused of racism. LÄS MER

  5. 4. How Brand Relationship Affects Brand Forgiveness : A Qualitative Study within the Retail Industry in a Swedish Cultural Setting

    Kandidat-uppsats, Högskolan i Jönköping/IHH, Företagsekonomi

    Författare :Amanda Ledin; Linn Norell; Johanna Thorell; [2016]
    Nyckelord :Brand Forgiveness; Brand Relationship; Consumer Forgiveness; Service Failures; Negative Publicity; Service Recovery; Forgiveness Strategies; Branding; Brand Management;

    Sammanfattning : Purpose - Existing research of forgiveness has received substantial notice in the field of psychology. Nevertheless, less is known about forgiveness within a business context. LÄS MER