Avancerad sökning

Hittade 5 uppsatser som matchar ovanstående sökkriterier.

  1. 1. Barriers to Customer Participation in Mobile Banking: In the Case of Hong Kong

    Master-uppsats, Karlstads universitet/Handelshögskolan

    Författare :Wong Mei Ngan; [2017]
    Nyckelord :Mobile banking; Value co-creation; Customer participation; Innovation resistance theory; Consumer behaviour; Hong Kong;

    Sammanfattning : Purpose – The aim of this thesis is to investigate the resistance factors influencing the customer participation intention to co-create value in the context of mobile banking in Hong Kong and suggest practical solutions accordingly. Design/Methodology/approach – The value measurement and hypotheses are developed based on the Innovation Resistance Theory and previous literature. LÄS MER

  3. 2. The relation between working capital management and stock return: Evidence from Swedish listed companies

    D-uppsats, Handelshögskolan i Stockholm/Institutionen för finansiell ekonomi

    Författare :Mei Hong; Philipp Kränzle; [2016]
    Nyckelord :Working Capital Management; Stock Performance; Net Trade Cycle;

    Sammanfattning : We provide the first empirical study of the relationship between working capital management and shareholder wealth in Sweden. In a sample of listed companies ranging from 2006 through 2014, we find that there is no easy and generalizable answer to what the relationship of working capital management and stock performance is. LÄS MER

  4. 3. Patientnära rond : Patientens och sjukvårdspersonalens perspektiv

    Kandidat-uppsats, Uppsala universitet/Institutionen för folkhälso- och vårdvetenskap

    Författare :Lilia Zeleskov; Hong Mei; [2016]
    Nyckelord :Ward round; patient-centered; person-centered; perception; patient care team; Patientnära; rond; personcentrerad; upplevelse; vårdteam;

    Sammanfattning : Bakgrund: Patientnära rond är ett teamarbete mellan framförallt patient, sjuksköterska och läkare. Ett bra samarbete förbättrar relationen dem emellan. Dessutom har en framgångsrik rond mellan patient och sjukvårdspersonal stor betydelse för att patienten ska kunna få en säker och personcentrerad vård. LÄS MER

  5. 4. Perceived communicative patterns in daily life interactions:

    Master-uppsats, IT-universitetet i Göteborg/Tillämpad informationsteknologi

    Författare :Mandy Kwan Mei Cheng; [2015-10-06]
    Nyckelord :culture; intercultural communication; cross-cultural communication; immigration; neighbours; grocery shopping; social activity; misunderstanding; lack of understanding; acculturation; integration; adaptation;

    Sammanfattning : The recent Swedish election shows an increase in support of the anti-immigration party, Swedish Democrats, signalling an unrest in society towards the immigration issue that challenges the harmony of the multicultural society of Sweden. This study aims at investigating the perspectives of Hong Kong Chinese immigrants and Swedes concerning perceptions of two daily life interactions, “communication with neighbours” and “communication during grocery shopping”. LÄS MER

  7. 5. Customer Relationship Management (CRM) : A multiple case study: analysing the critical factors of CRM implementation

    Kandidat-uppsats, Ekonomihögskolan, ELNU

    Författare :Jacqueline Gruber; Mei Hong Svensson; [2012]
    Nyckelord :CRM; CRM implementation; CRM process and CRM system; interaction of sales force; information communication flow; organizational structure culture;

    Sammanfattning : Nowadays a company’s focus has shifted from a product-centric view to a more customer-centric view. Customers play a major role for doing business with companies. LÄS MER