Sökning: "returns management in e commerce"
Visar resultat 1 - 5 av 28 uppsatser innehållade orden returns management in e commerce.
1. Returning fashion items has never been easier : A qualitative multiple case study regarding the challenge of designing a return policy that benefits the consumer, the corporation and the environment
Kandidat-uppsats, Linnéuniversitetet/Institutionen för management (MAN)Sammanfattning : An escalating concern about the environment amongst the general population, businesses trying to make their way forward on the hunt for market shares and profitability, and customers that nowadays are used to extreme flexibility in their purchase and return process due to the immense growth of e-commerce. These observations can all be considered facts, but do they correlate with each other when a customer tries on a pair of pants and decides to return them to the retailer? The purpose and reason for why this thesis was conducted was to gain an understanding of how fashion e-tailers in Sweden balance the needs of consumers, company finances and environmental concerns when designing their return policy. LÄS MER
2. Framtagande av en prototyp som stöder ett mer hållbart konsumtionsbeteende gällande e-returer
Kandidat-uppsats, Stockholms universitet/Institutionen för data- och systemvetenskapSammanfattning : På grund av den ökade klädkonsumtionen inom e-handeln har antalet digitala returer ökat markant, vilket har bidragit till ohanterbara mängder returer för återförsäljare inom e-handeln. En stor mängd av dessa returer slängs eller bränns upp och orsakar på så sätt negativ påverkan på miljön. LÄS MER
3. Avoidance Practices within Returns Management : Indetifying Solutions and Assessing Feasibility for Reducing Returns in Fashion E-commerce
Master-uppsats, KTH/Skolan för industriell teknik och management (ITM)Sammanfattning : Returns in the fashion e-commerce industry have experienced a significant increase in recent years, and with the continuous growth of e-commerce, returns are expected to further increase. Companies are faced with the choice of either improving existing return processes or focusing on avoiding returns before a purchase is made. LÄS MER
4. There is a Want to Shop Sustainably, but a Need to Order Conveniently. : An analysis of generations X and Z, and their outlook on environmental factors and returns within e-commerce.
Kandidat-uppsats, Jönköping University/IHH, FöretagsekonomiSammanfattning : Background: During the Covid-19 pandemic, there was a boom in the growing market of e-commerce in Sweden,driving change in consumer behavior online. Competition between companies led to more lenient return policies, which also brings an increased probability of return. LÄS MER
5. RPA-implementation för ekonomisk verifikation inom e-handel
Kandidat-uppsats, Högskolan i Borås/Akademin för bibliotek, information, pedagogik och ITSammanfattning : RPA, robotbaserad processautomatisering, är en mjukvaruteknik som används för att automatisera repetitiva regelbaserade arbetsuppgifter. RPA-tekniken börjar bli vanligare för olika verksamheter att införskaffa. Syftet med denna studie är att designa en mjukvarurobot för en ekonomisk verifikation av kundreturer. LÄS MER
