Avancerad sökning

Hittade 4 uppsatser som matchar ovanstående sökkriterier.

  1. 1. Customer Value Driven Continuous Improvements in Sales and Services

    Master-uppsats, Lunds universitet/Företagsekonomiska institutionen; Lunds universitet/Ekonomihögskolan

    Författare :Joakim Olsson; Magnus Flodberg; [2011]
    Nyckelord :CVAM; customer value driven continuous improvement; customer value; continuous improvements; lean; Six Sigma ; Business and Economics;

    Sammanfattning : Title: Customer Value Driven Continuous Improvements in Sales and Service - Introducing the Customer Value Assessment Method (CVAM) Authors: Magnus Flodberg and Joakim Olsson Supervisors: Fredrik Häglund, Institute of Economic Research, Department of Business Administration, School of Economics and Management, Lund University Bertil I. Nilsson, Industrial Management and Logistics, Faculty of Engineering, Lund University Problematization: Carlson Wholesale System (CWS) is a system for working with continuous improvements in sales and service processes, developed with inspiration from the Toyota Production System and Carlson’s own Carlson Manufacturing System (CMS). LÄS MER

  2. 2. Callenging Strategic Change in a Multinational Company

    Magister-uppsats, Lunds universitet/Företagsekonomiska institutionen

    Författare :Malin Kruse; Annika Nilsson; [2006]
    Nyckelord :Change management; step by step methods; communication; relations; change agent; national cultures; corporate cultures; resistance towards changes; wastewater technology; Management of enterprises; Företagsledning; management; Business and Economics;

    Sammanfattning : Sammanfattning Titel: Challenging Strategic Change in a Multinational Company - A Master Thesis Evaluating the Implementation Process of a New Corporate Strategy Författare: Malin Kruse, Technology Management och Ekonomprogrammet, Lunds Universitet Annika Nilsson, Technology Management och Kemiingenjör, Lunds Universitet Handledare: Christer Kedström, Företagsekonomiska institutionen, Ekonomihögskolan i Lund Jan-Erik Rendahl, Institutionen för Designvetenskaper, Lunds Tekniska Högskola Fredrik Groth, Chef på ABS Group Problem: ABS Group har historiskt sett varit ett produktorienterat industriföretag med decentraliserade dotterbolag, med varierande strukturer, system och rutiner. För att uppnå bättre konkurrensfördelar på den mogna marknaden inom ”wastewater technology solutions” har man arbetet fram en mer kundfokuserad strategi. LÄS MER

  3. 3. Infromation sharing for improved collaborative planning

    Magister-uppsats, Lunds universitet/Företagsekonomiska institutionen

    Författare :Maria Hansson; Gunilla Hansson; [2003]
    Nyckelord :Consumer Satisfaction; Consumer Demand; Food Supply Chain; Information Sharing; Collaboration; Relations; Follow ups; Management of enterprises; Företagsledning; management; Business and Economics;

    Sammanfattning : Title: Information sharing for improved collaborative planning – A case study in the food supply chain from manufacturer to retail stores Authors: Gunilla Hansson and Maria Hansson, Lund Institute of Technology, Lund University Supervisors: Maria Fagrenius, Customer Service & Development Sweden/Ahold Customer Supply Manager, Kraft Foods Sverige AB Fredrik Nilsson, Department of Design Sciences, Division of Packaging Logistics, Lund Institute of Technology, Lund University Annika Olsson, Department of Design Sciences, Division of Packaging Logistics, Lund Institute of Technology, Lund University Christer Kedström, Department of Business Administration, School of Economics and Management, Lund University Problem Description: How shall effective and satisfactory replenishment planning and information sharing be designed to improve the security of consumer satisfaction? In which areas is it most essential to do changes in order to come closer to a more desirable replenishment planning and information sharing situation in the food supply chain? Purpose: The purpose of this master thesis is to provide propositions for improving replenishment planning and information sharing in the food supply chain in order to improve the consumer satisfaction. Method: The background to this master thesis led us to be nominalists and functionalists with a systems approach. LÄS MER

  4. 4. Kommunikation - en förutsättning för ledarskap : en empirisk studie sett ur utbildningsperspektiv

    Kandidat-uppsats, Lunds universitet/Pedagogik

    Författare :Fredrik Nilsson; Marie Tham; [2003]
    Nyckelord :Pedagogy and didactics; Pedagogik; didaktik; Social Sciences;

    Sammanfattning : Bakgrund: Bakgrunden till denna uppsats ligger i vårt intresse för vuxenpedagogik med inriktning på personal- och ledarskapsfrågor. Detta intresse kommer från tidigare kurser i pedagogik, framförallt 21-40 poäng då dessa kurser var organisationspedagogiskt inriktade. LÄS MER