Sökning: "Service businesses"

Visar resultat 1 - 5 av 502 uppsatser innehållade orden Service businesses.

  1. 1. Medlemmarnas värderingar i ett lantbrukskooperativ : en studie om medlemmarnas upplevda värde i förhållande till ålder

    Uppsats för yrkesexamina på avancerad nivå, SLU/Dept. of Economics

    Författare :Charlotte Alicia Möller; Märta Wässman; [2024]
    Nyckelord :kooperativ; upplevt värde; medlemskap; lantbrukskooperativ; mänskliga värderingar;

    Sammanfattning : Sverige har idag omkring 1,2 miljoner företag varav drygt 58 000 klassas som jordbruksföretag. Sedan år 1990 har antalet jordbruksföretag i Sverige minskat med 40 %, vilket delvis kan förklaras av den produktionsförändring som sker samt pressade priser på bland annat insatsvaror. LÄS MER

  3. 2. ”Är det detta du menar? – Nej, det är det verkligen inte!” En analys av konsumenters missnöje vid möten med chatbots i kundtjänst

    Kandidat-uppsats, Lunds universitet/Företagsekonomiska institutionen

    Författare :Annie Bolmgren; Emma Axelsson; Julia Krusell; [2024]
    Nyckelord :Keywords: Chatbots; customer service; service quality; dissatisfaction; frustration; Technology and Engineering; Business and Economics;

    Sammanfattning : Chatbots are increasingly being adapted as substitutes to humans in customer service. As the level of adoption increases, it becomes more important to understand the phenomenon of robots replacing humans – a new chapter in the rising digital world. LÄS MER

  4. 3. An Exploratory Analysis of Illiquid Assets: A Case Study On Dicopay Company

    Master-uppsats, Göteborgs universitet/Graduate School

    Författare :Fabrizio Lanna; [2023-07-20]
    Nyckelord :FinTech; Artificial Intelligence; Robotic Process Automation; Factoring; Invoices; Late Payments; Software; Buy Now Pay Later Solution; Blue Ocean Strategy;

    Sammanfattning : In Business life, whether companies are selling goods or services, one thing is certain: cash is king. The success of a Small-to-Medium-Enterprise depends on the money at hand, and a series of aspects can positively or negatively influence the availability of cash. LÄS MER

  5. 4. Exploring servitization practices in the European Automotive industry: Cross-country case study between France and Sweden - A multiple case study

    Master-uppsats, Göteborgs universitet/Graduate School

    Författare :Nathan Lambert; Kajsa Lindström; [2023-07-19]
    Nyckelord :servitization; automotive industry; mobility as a service; qualitative analysis; service-dominant business logic; technology; traditional manufacturers; external environment;

    Sammanfattning : This thesis contributes to the existing literature on servitization through a qualitative cross-country case study investigating the phenomenon in the automotive industry, focusing on the experiences of firms in France and Sweden. The current conceptualisation of servitization is limited in its ability to fully capture the complexity of the phenomena observed. LÄS MER

  7. 5. From the Beach to the Sahara - A qualitative study of junior management consultants' identity work between billable projects

    D-uppsats, Handelshögskolan i Stockholm/Institutionen för företagande och ledning

    Författare :Oscar Holmbergh; Jakob Hägglund; [2023]
    Nyckelord :Young Professionals; Professional Service Firms; Management Consulting; Underutilization; Identity;

    Sammanfattning : The recent economic downturn has largely affected businesses around the world, resulting in decreased demand for management consultancy services. In combination with recent years' aggressive hiring strategies, this has put many junior management consultants in a position where their utilization rates have plummeted and time between billable projects has increased notably. LÄS MER