Sökning: "customer responsiveness"

Visar resultat 1 - 5 av 74 uppsatser innehållade orden customer responsiveness.

  1. 1. “LIVE, BREATHE, TESLA” : En kvalitativ studie om gemenskap och kundlojalitet i Teslas svenska Facebook-community

    Kandidat-uppsats, Uppsala universitet/Institutionen för informatik och media

    Författare :Shajan Bakir; Joel Arvid Olai; [2024]
    Nyckelord :brand community; customer loyalty; Tesla; Facebook;

    Sammanfattning : The primary objective of the research was to examine the motivations behind members’ participation in Tesla’s online community on Facebook and explore how member interaction influences engagement and loyalty towards Tesla. The emergence of new technologies has intensified the complexity of understanding user behaviors. LÄS MER

  3. 2. Bankens roll vid generationsskifte av skogsfastigheter : en studie av intressenters tjänstebehov

    Master-uppsats, SLU/Dept. of Forest Economics

    Författare :Alice Sjölund; [2023]
    Nyckelord :fallstudie; fastighetsöverlåtelse; finansiell rådgivning; relationsmarknadsföring; semistrukturerade intervjuer; tjänstekvalitet;

    Sammanfattning : Sveriges totala landareal består av cirka 28 miljoner hektar skogsmark. Tillsammans äger cirka 311 000 privata skogsägare drygt 50 procent av den svenska skogsarealen. Ägarbyten bland dessa skogsfastigheter sker kontinuerligt. LÄS MER

  4. 3. AI-BASED CHATBOTS ATTRIBUTES EMPLOYING NATURAL LANGUAGE PROCESSING, CONTRIBUTING TO CUSTOMER SATISFACTION : A Quantitative Study on investigating the effect of AI Chatbots attributes with NLP on Customer Satisfaction in E-commerce.

    Kandidat-uppsats, Mälardalens universitet/Akademin för ekonomi, samhälle och teknik

    Författare :Helja Bordbar; Aya Almoghrabi; [2023]
    Nyckelord :;

    Sammanfattning : This paper performed a study to discover the effect of AI-based chatbots employing Natural Language Processing (NLP) on customer satisfaction within E-commerce. Our research has employed a quantitative research approach, utilizing surveys to gather data on interactions with AI chatbots and how it affects satisfaction levels. LÄS MER

  5. 4. Price policy estimation for Demand Response of heat-pump-based loads

    Master-uppsats, KTH/Skolan för elektroteknik och datavetenskap (EECS)

    Författare :Carlos Eduardo Gil Simancas; [2023]
    Nyckelord :Differential Evolution; Electricity Grids; Flexibility Services; Heat-pumps; Heterogeneous Loads; Implicit Demand Response; Optimization; Differentiell utveckling; elnät; flexibilitetstjänster; heterogena belastningar; implicit efterfrågesvar; optimering; värmepump;

    Sammanfattning : The electricity grids have become a key player in the society. An increased usage of electricity is both a result from the more electrified society, but also as a main solver in reaching the climate goals by reducing emissions. LÄS MER

  7. 5. Beyond the Click: : Incentivizing Customer Responses in a Digital Space

    Kandidat-uppsats, Södertörns högskola/Företagsekonomi

    Författare :Angelina Petros; [2023]
    Nyckelord :Marketing; Incentive; Altruistic motivation; Reward types;

    Sammanfattning : This research delves into the intricate dynamics of customer incentivization in company outreach, exploring the impact of incentives on consumer behavior. The study reveals a compelling connection between consumer opinions on monetary incentives and their actual responsiveness, emphasizing the need for strategic incentive-based programs. LÄS MER