Sökning: "omnichannel technology"

Visar resultat 1 - 5 av 32 uppsatser innehållade orden omnichannel technology.

  1. 1. Inside the Future of Shopping Malls - Logistics Approaches for Enhancing the Collection Efficiency of Online Retail Orders from Shopping Malls by Delivery Agents

    Master-uppsats, Göteborgs universitet/Graduate School

    Författare :Julia Krajka; Kaisa Nordlund; [2023-07-03]
    Nyckelord :Urban Logistics; Retail; Shopping Malls; Gig Economy; Last Mile Delivery; E-commerce; Automation; Micro-hubs; Parcel Lockers; Consumption Behavior; Stakeholder Management;

    Sammanfattning : Background: The rise of e-commerce has revolutionized the retail industry, with consumers now able to purchase goods online and receive their orders promptly at their doorstep. The COVID-19 pandemic has accelerated this trend, leading to traditional retailers reimagining their strategies and embracing omnichannel approaches to meet the growing demand for fast deliveries. LÄS MER

  3. 2. Logistical consequences of rapid deliveries in omnichannel retailing : Investigating the impact of 15-minute deliveries on the demand management and order fulfilment process

    Master-uppsats, Linköpings universitet/Logistik- och kvalitetsutveckling

    Författare :Moa Andersson; Evelina Krassow; [2023]
    Nyckelord :Logistics; Supply chain management; Supply chain; Supply chain processes; Omnichannel; Omnichannel retailing; Consequences; Order fulfilment; Demand Managment; Process;

    Sammanfattning : The need for fast, flexible, and sustainable deliveries has become a key priority for companies as customers demand more convenience in their purchasing experience. Retailers have responded by developing their logistics into an omnichannel to meet these expectations, which has made the supply chain more complex. LÄS MER

  4. 3. Understanding the value of omnichannel practices in retailing : A business model multi-case exploration

    Master-uppsats, Uppsala universitet/Institutionen för informatik och media

    Författare :Katarina Knobel; [2022]
    Nyckelord :omnichannel; business model themes; value creation; channels; retail; efficiency; novelty; lock-in; complementarities;

    Sammanfattning : In step with the development of digitalization, information technology has created an opportunity for retail organizations to offer new transaction mechanisms to their customers that can be used to their advantage and benefit value creation. Hence, many retail organizations today work to differentiate themselves by establishing omnichannel practices in which the company’s digital and physical channels are integrated to create a seamless and convenient customer experience. LÄS MER

  5. 4. Köpintentionen vid införskaffning av en elbil : en jämförande konsumentstudie mellan Tyskland och Storbritannien, i samarbete med Polestar

    Magister-uppsats, Högskolan i Borås/Akademin för textil, teknik och ekonomi

    Författare :Albin Halling; Isak Eriksson; [2022]
    Nyckelord :Technology acceptance model TAM ; customer experience; customer journey mapping; omnichannel; consumer behavior.; Technology acceptance model TAM ; customer experience; customer journey mapping; omnichannel; konsumentbeteende.;

    Sammanfattning : Skiftet från en bensindriven bil till en elbil är ett ämne som drastiskt accelererat under de senaste fem åren med motivation av miljömässiga fördelar. Detta skifte börjar inte bromsa in, utan snarare att fler konsumenter väljer en elbil framför en bil med en förbränningsmotor. LÄS MER

  7. 5. Fast or Furious: A study of attributes important to the online customer experience in fast fashion shopping

    Magister-uppsats, Lunds universitet/Företagsekonomiska institutionen

    Författare :Linnea Abrahamsson; Maria Guadalupe Sayd; [2022]
    Nyckelord :online customer experience; customer experience; fast fashion; Business and Economics;

    Sammanfattning : The primary aim of this paper is to investigate which attributes are most important to the online customer experience (OCE) in the fast fashion industry. Qualitative data was gathered through a netnography of online customer reviews and comments, and a comprehensive framework of attributes important to OCE in the fast fashion industry was constructed. LÄS MER