Sökning: "elements of customer satisfaction"

Visar resultat 6 - 10 av 51 uppsatser innehållade orden elements of customer satisfaction.

  1. 6. Two-Sided Digital Platforms as Enablers for Circular Economy Business Models

    Master-uppsats, Umeå universitet/Institutionen för informatik

    Författare :Aamer Ahmed; [2022]
    Nyckelord :Business Models Innovation BMI ; Circular Economy; Digitalization; Sustainability; Small and Medium Enterprises SMEs ; Business Model; Two-Sided Digital Platforms; Business Model Development;

    Sammanfattning : The circular economy has become one of the most crucial business plans for organizations. There is rapid progress in using digital technologies, especially two-sided digital platforms as enablers for various businesses and start-ups to grow rapidly. LÄS MER

  3. 7. Impulse Purchase: Factors Antecedents and Post-purchase Satisfaction. : A Qualitative Study of Generation X and Generation Y.

    Master-uppsats, Umeå universitet/Företagsekonomi

    Författare :Amélia Quicanga; Louis Ogbere; [2022]
    Nyckelord :Impulsive Buying; Consumer Behavior; Generation X; Generation Y; Post-Purchase Satisfaction;

    Sammanfattning : The study of impulsive purchase is a facet of consumer behavior that has intrigued the interest of academics for decades. The research primarily focuses on the variables that influence this behavior, indicating the impact of various antecedents. LÄS MER

  4. 8. Warranty Cost Analysis And Optimization To Finalize Asuitable Warranty Period For An Organization

    Master-uppsats, Blekinge Tekniska Högskola/Institutionen för industriell ekonomi

    Författare :Anoop Narayanan; Raja Reddiar; [2022]
    Nyckelord :Warranty Costs; innovation in Quality; Reliability; Warranty;

    Sammanfattning : Since the beginning of industrialization, reliability and warranty concerns have taken top priority. It's mostly because the warranty failures costs a lot of money for the manufacturer (Glickman and Berger 1976). The turnover and profitability of the business are significantly impacted by the warranty cost. LÄS MER

  5. 9. Impact of Customer Satisfaction and Trust in the Context of a Business Ecosystem on Customer Retention in Online Retailers.

    Master-uppsats, Luleå tekniska universitet/Institutionen för ekonomi, teknik, konst och samhälle

    Författare :Lily Rutström; [2022]
    Nyckelord :Customer loyalty; Customer retention; Trust; Customer satisfaction; Online retailer; Business ecosystem; Online customer experience; Perceived value; E-service quality; Amazon;

    Sammanfattning : Customer retention also referred to as Customer loyalty has been proven to be an important factor in the success of online retailers. However, recent research has shown that many online retailers are still unenlightened on the elements they need to focus on in order to retain their customers. LÄS MER

  7. 10. Webbdesign som väcker känslor : Ett verktyg för hotellwebbplatser för att påverka kundrelationer med Generation Z

    Kandidat-uppsats, Malmö universitet/Fakulteten för teknik och samhälle (TS)

    Författare :Kajsa Ojala Åkerman; Elinor Meijer; [2022]
    Nyckelord :Website; web design; web design element; visual impression; trust; satisfaction; loyalty; customer relationship; Generation Z; hotel website; Webbplats; webbdesign; webbdesignelement; visuellt intryck; tillit; tillfredsställelse; lojalitet; kundrelationer; Generation Z; hotellwebbplats;

    Sammanfattning : Webbplatser har idag mindre än en sekund på sig att göra ett visuellt intryck innan besökaren riskerar att gå vidare till en annan webbplats. I hotellbranschen där kundrelationer är högt värderat och det fysiska mötet i många fall har bytts ut mot hotellets webbplats spelar det visuella intrycket en viktig roll. LÄS MER