Sökning: "Kundnöjdhet"

Visar resultat 31 - 35 av 440 uppsatser innehållade ordet Kundnöjdhet.

  1. 31. Konsumentbeteende inom fast fashion-branschen : En kvantitativ studie kring konsumentbeteendet inom fast fashion-branschen

    Kandidat-uppsats, Högskolan i Halmstad

    Författare :Tirej Hajji-Othman; Oliver Holmström; [2023]
    Nyckelord :Fast fashion; consumer behavior; influencing factors; price; assortment; sustainability; slow fashion; Snabbmode; konsumentbeteende; påverkande faktorer; pris; sortiment; hållbarhet; långsammode;

    Sammanfattning : The aim of the study is to further understand the factors influencing consumer behavior in the fast fashion segment. The study is done from a consumer perspective where 84 consumers were asked questions regarding their preferences, behaviors, and habits while shopping, and which aspects they are most keen about while visiting fast fashion stores. LÄS MER

  3. 32. Kompensation med eller utan precision : Hur förankrings- och precisionseffekten påverkar tillfredsställelsen efter misslyckad tjänsteleverans

    Kandidat-uppsats, Högskolan i Gävle/Företagsekonomi

    Författare :Hanan Mazraeh; Micael Pihlgren; [2023]
    Nyckelord :Service recovery; precisionseffekt; förankringseffekt; kompensation samt konsumentpsykologi.;

    Sammanfattning : Aim: The purpose of the essay is to study how companies, through the precision- and anchor-effect, can restore high customer satisfaction after a service failure, while maintaining the compensation at a relatively low level. Method: The method is a between-person design in the form of a scenario-based survey. LÄS MER

  4. 33. Assessing the Viability of Random Indexing in Song Recommender Systems

    Kandidat-uppsats, KTH/Skolan för elektroteknik och datavetenskap (EECS)

    Författare :Erik Rosén; Sead Kozic; [2023]
    Nyckelord :;

    Sammanfattning : This thesis assesses how Random Indexing performs as a recommender system for music recommendations. Recommender systems have gotten more and more important as the amount of content provided gets larger and larger. They are usually focused on either product traits, and how they relate, or users and their past consumption. LÄS MER

  5. 34. Kundupplevelse av tjänstekvalitet genom säljprocessen : En fallstudie på ett B2B-företag inom solcellsbranschen

    M1-uppsats, Jönköping University/JTH, Logistik och verksamhetsledning

    Författare :Jennifer Svensson; Anna Hansson; [2023]
    Nyckelord :Kundnöjdhet; tjänstekvalitet; säljprocess;

    Sammanfattning : Purpose – The demand for solar cells has increased, creating challenges for solar cell suppliers operating in a B2B context. Customers should be central to all companies, which is why it is important to examine their experience of service quality through the sales process of solar cell suppliers. LÄS MER

  7. 35. Consumer perspectives towards monetization and its impact on AAA game designs

    Master-uppsats, Uppsala universitet/Institutionen för speldesign

    Författare :Jubril Ahmadu; [2023]
    Nyckelord :Monetization; microtransactions; consumer; consumer market; game design; video games;

    Sammanfattning : Monetization is now a fundamental aspect of video game creation and currently, all developers are trying to utilize it in the various designs of their games. Contemplating the monetized aspect of video games, this research has seen a gap in the studies pertaining to monetization from the perspective of the consumers, who are also the gamers and the buyers of these monetization designs. LÄS MER