Sökning: "people and economics"

Visar resultat 1 - 5 av 816 uppsatser innehållade orden people and economics.

  1. 1. ”Är det detta du menar? – Nej, det är det verkligen inte!” En analys av konsumenters missnöje vid möten med chatbots i kundtjänst

    Kandidat-uppsats, Lunds universitet/Företagsekonomiska institutionen

    Författare :Annie Bolmgren; Emma Axelsson; Julia Krusell; [2024]
    Nyckelord :Keywords: Chatbots; customer service; service quality; dissatisfaction; frustration; Technology and Engineering; Business and Economics;

    Sammanfattning : Chatbots are increasingly being adapted as substitutes to humans in customer service. As the level of adoption increases, it becomes more important to understand the phenomenon of robots replacing humans – a new chapter in the rising digital world. LÄS MER

  3. 2. Formula 1 Drive to Thrive - How to Handle Success

    L3-uppsats, Lunds universitet/Företagsekonomiska institutionen

    Författare :Karol Gasienica; August Ström; Cornelia Biller; [2024]
    Nyckelord :Formula1; business case; success; brand identity; community management; Business and Economics;

    Sammanfattning : The popularity of the Netflix series ‘Drive To Survive’ has almost doubled the amount of Formula 1 (F1) fans thanks to its great storytelling and compelling narratives about the drivers, teams, the rivalries between them and challenges they tackle. The first season aired in 2019 and it is estimated that more than 6. LÄS MER

  4. 3. AI, din vän eller fiende? : En kvalitativ innehållsanalys av inramningen av artificiell intelligens i Dagens Nyheter

    Kandidat-uppsats, Örebro universitet/Institutionen för humaniora, utbildnings- och samhällsvetenskap

    Författare :Paulina Billberg; Amanda Sörlin; [2024]
    Nyckelord :Artificial intelligence; AI; framing; technical optimism; moral panic; news; Dagens Nyheter;

    Sammanfattning : The artificial intelligence (AI) technology has developed unexpectedly fast for the last five years. There is an ongoing discussion about whether the technology should be seen as a contributing tool that could make life easier for people or if it is a risky innovation threatening human systems, particularly among journalists. LÄS MER

  5. 4. KLAR(N)A? FÄRDIGA? SMOOOTH. En retorisk analys av Klarnas kommunikation

    Kandidat-uppsats, Göteborgs universitet/Institutionen för journalistik, medier och kommunikation

    Författare :Julia Mohn; Hedda Seebass Svensson; [2023-03-10]
    Nyckelord :Varumärke; positionering; differentiering; kändisar; retorik;

    Sammanfattning : Executive summary Klarna is a Swedish fintech company founded in 2005 by three students at the Stockholm School of Economics. The company's aim was to make it safer and easier for people to shop online. Today, Klarna's overall goal is still to make online payments simple, secure and flexible. LÄS MER

  7. 5. Svenska fastighetsfonders investeringsstrategi ur ett ESG-perspektiv

    Master-uppsats, Lunds universitet/Fastighetsvetenskap

    Författare :Anton Renmark; August Liljenberg; [2023]
    Nyckelord :ESG; hållbarhet; miljö; social hållbarhet; bolagsstyrning; fastighetsfonder; värdepappersfonder; fastighetsbranschen; investeringsstrategi; ESG-betyg; ratinginstitut; fastighetsmarknaden; Business and Economics;

    Sammanfattning : ESG and sustainability is a subject that has become very topical in recent years and gained a greater place in the public debate. The subject has had a major impact in many different sectors of the Swedish industry and companies have become more aware of their impact on the environment. LÄS MER