Sökning: "Service operations"

Visar resultat 11 - 15 av 597 uppsatser innehållade orden Service operations.

  1. 11. “DET ÄR EN UTOPI ATT TRO ATT ALLA BARA ÄR PÅ TÅGET OCH SJUNGER JA TILL ALLTING.” En kvalitativ intervjustudie om socialchefers erfarenheter av konflikter mellan det politiska styret, verksamheten och externa aktörer.

    Kandidat-uppsats, Göteborgs universitet/Institutionen för socialt arbete

    Författare :Dominique Lussenburg; Jakob Ivarsson; [2023-01-02]
    Nyckelord :domänteori; förvaltning; konflikter; samverkan; tillitsbaserad styrning; domain theory; management; conflicts; cooperation; trust-based governance;

    Sammanfattning : Leading a social service organization can be a challenging task. Within social services administrations there are three levels whose widely different perspectives make communication and relationships within social services administrations difficult, as well as creating room for misunderstandings and disagreements. LÄS MER

  3. 12. Hur kan Lean service management användas för att förbättra kundnöjdhet och effektivisera produktion- och uppföljningsskedet av byggprocessen?

    Kandidat-uppsats, Malmö universitet/Institutionen för Urbana Studier (US)

    Författare :André Andersson; Elias Strandell; [2023]
    Nyckelord :Lean; Waste management; Lean service management; Customer satisfaction; Construction; Real estate companies;

    Sammanfattning : The purpose of the study is to contribute to an increased understanding of the application of Lean service management in the production and monitoring phase of the construction process within real estate companies. The research questions investigate how Lean service management can improve customer satisfaction and efficiency, what obstacles can arise during implementation, and how Lean can develop in the future. LÄS MER

  4. 13. Capabilities and partnership factors needed to offer product-service systems from a manufacturer-reseller perspective : A Case study of a European truck manufacturer in the Southeast Asian market

    Uppsats för yrkesexamina på avancerad nivå, Luleå tekniska universitet/Institutionen för ekonomi, teknik, konst och samhälle

    Författare :John Johansson Malm; Lukas Broman; [2023]
    Nyckelord :Capabilities; Partnership factors; Product-service system; Servitization; Manufacturer-reseller perspective; Kapabiliteter; partnerskapsfaktorer; PSS; Tjänstefiering; Tillverkare-återförsäljarperspektiv;

    Sammanfattning : Purpose: This study aims to examine what is needed by manufacturers and their resellers in thetruck manufacturing industry that wants to pursue a result-oriented PSS. More specifically, thisstudy aims to answer what capabilities are needed for the actors and address what partnershipfactor is needed for collaboration. LÄS MER

  5. 14. Böcker, möblering, och beteenden : En studie om stök och bibliotekens spatiala påverkansmöjligheter

    Kandidat-uppsats, Södertörns högskola/Biblioteks- och informationsvetenskap

    Författare :Elsa Österberg; [2023]
    Nyckelord :Library; Public librarians; Correctional services; Prison librarians; Library users; Spatiality; Behaviors; Ideal type; Heterotopia; Panopticon; Panopticism; Disorderly behavior; Bibliotek; Folkbibliotekarier; Kriminalvård; Fängelsebibliotekarier; Biblioteksanvändare; Rumslighet; Beteenden; Idealtyp; Heterotopi; Panoptikon; Panopticism; Stök;

    Sammanfattning : This bachelor’s thesis deals with how the spatiality of libraries can correlate with instances of disorderly user behaviors. The fact that public libraries are among the types that are most prone to disorder, while Kriminalvården’s (the Swedish correctional service’s) librarians rarely experience similar problematic behaviors, could be said to illustrate a balancing act between anarchy and a manic need for control; where the most ideal compromise is, is based both upon personal values and the situation at hand. LÄS MER

  7. 15. Påverkande faktorer vid upphandling av digitala Informationssystem inom offentligsektor

    Master-uppsats, Mittuniversitetet/Institutionen för kommunikation, kvalitetsteknik och informationssystem (2023-)

    Författare :Mats Falkeman; [2023]
    Nyckelord :public procurement; digital collaboration platform; remote work; sociomateriality; IT artifact.; offentlig upphandling; digital samarbetsplattform; distansarbete; sociomaterialitet; IT‐artefakt;

    Sammanfattning : Before the pandemic, many public sectors were heavily dependent on American cloud services. When the pandemic broke out, remote work became a necessity, making existing communication systems like Skype, email, and file sharing crucial to support this transition. LÄS MER