Sökning: "guest experience"

Visar resultat 1 - 5 av 43 uppsatser innehållade orden guest experience.

  1. 1. From Plate to Palate: Elevating Customer Experience Management and Satisfaction : A case study of Swedish fine dining restaurants

    Kandidat-uppsats, Linnéuniversitetet/Institutionen för marknadsföring och turismvetenskap (MTS)

    Författare :Benmakhlouf Sara; Rodrigo Fajardo; [2023]
    Nyckelord :Fine dining restaurants; customer experience; customer satisfaction; five aspects of a meal model; service blueprints; service clues and messages;

    Sammanfattning : Customer experience is a broad topic that can cover several different branches,fields and industries. Various researchers have done significant work into thetopic, yet it still has gaps of fragmentation and an overall understanding on howto manage it. LÄS MER

  3. 2. Thinking with Ai Stratis : Becoming-Tourist, Becoming-Researcher in a More-Than-Human-World

    Master-uppsats, Uppsala universitet/Byggteknik och byggd miljö

    Författare :Paulina Raduchowska; [2022]
    Nyckelord :Ai Stratis; Agios Efstratios; island; tourism; research; becoming; affect; posthuman; multispecies; landscape; Deleuze; ethics of care; more-than-human; sustainability; futurity; assemblage; environmental humanities; ontological turn; guest; host;

    Sammanfattning : This study discusses the difference between thinking with and about the island of Ai Stratis for knowledge production, advocating for situated research and embodied experience. Having conducted an ethnographic study, on the island of Ai Stratis in the North Aegean region of Greece in the summer of 2021, I look out from the island, assuming a tree-fold research field, including the physical island of Ai Stratis, a plane of reflexivity, as well as a literary plane. LÄS MER

  4. 3. Bemöter Gröna Lunds hållbarhetsarbete besökarnas upplevelse på deras konserter? : En kvalitativ studie om hållbarhet med fokus på den sociala aspekten

    Kandidat-uppsats, Södertörns högskola/Turismvetenskap

    Författare :Natali Hernandez; Lejla Maslesa; [2022]
    Nyckelord :Sustainable development; Social sustainability; Amusement park; Gröna Lund; Safety; Security; Experience; Hållbarhets utveckling; social hållbarhet; nöjespark; Gröna Lund; Säkerhet; trygghet; upplevelse;

    Sammanfattning : Syftet med uppsatsen är att skapa förståelse hur Gröna Lund arbetar för en hållbar nöjespark utifrån den social hållbarhetsaspekten med fokus på konserter. Skribenterna vill även få besökarnas perspektiv om hur de upplever Gröna Lund på konserter utifrån det sociala hållbarhetsaspekten. LÄS MER

  5. 4. Nämdöskärgården Center for Marine Wildlife and Science

    Uppsats för yrkesexamina på avancerad nivå, KTH/Arkitektur

    Författare :Martin Lättman; [2022]
    Nyckelord :Architecture; Stockholm; Nämdö; archipelago; wood; water; visitor center; accommodation;

    Sammanfattning : The outcome of this project is a proposal called Nämdöskärgården Marine Wildlife Center, located on Nämdö in the area of Östanvik. The proposal consists of a series of structures that together will function as a gate to the wildlife experience of the national park, for both educational, scientific and leisure purposes. LÄS MER

  7. 5. "Ensamhetens vår" : En fenomenografisk analys över lärares uppfattningar om distansundervisning vid drama- och teaterpedagogutbildningar. under covid-19.

    Magister-uppsats, Stockholms universitet/Institutionen för de humanistiska och samhällsvetenskapliga ämnenas didaktik

    Författare :Patrik Gullbing; [2021]
    Nyckelord :Drama; theatre; drama in education; educational drama; covid-19; distance learning; relational pedagogy; multimodal theori; phenomenografi; applied theatre; e-learning; dramapedagocial education; theatrepedagocial education; covid-19.; Dramapedagogik; teaterpedagogik; covid-19; distansundervisning; relationell pedagogik; multimodal teori; fenomenografi; drama; applied theatre; covid-19.;

    Sammanfattning : The background for this study is the immediate readjustment to distance work for drama- and theatrepedagocial-education due to the Covid-19 pandemic during the spring of 2020. Central for these educations is the focus on interplay, aesthetic processes, leadership and physical embodiment, which heavily relies on interaction together with the group in a common physical space. LÄS MER